Orders are processed within 1 to 5 business days and delivered within 7 to 9 business days across Malaysia. You'll receive a tracking number once your order is on the way.

For detail information, please visit our Shipping Policy

Yes! You can return any unused item in original packaging within 30 days of delivery. We offer free return shipping and also accept exchanges for eligible products.

For detail information, please visit our Return and Refund Policy

We currently accept PayPal for all purchases. You can pay securely using your PayPal balance or a linked debit/credit card. All payments are processed in MYR.

For detail information, please visit our Payment Policy

You can reach us via email at info@astridlune.com or through our Contact Page. Our support team is available Monday to Friday, 9 AM to 5 PM (GMT+8) and will respond within 48 business hours.